Banking Industry Expert
2 weeks ago
Our team at First Abu Dhabi Bank (FAB) is comprised of talented professionals dedicated to innovation and excellence. We strive to create a workplace that fosters collaboration, inclusivity, and growth.
Job DescriptionWe are seeking a highly skilled Elite Banking Professional to join our team. The successful candidate will be responsible for acquiring and retaining customers, building strong relationships, and driving business growth.
- Develops and implements account plans to identify and pursue new business opportunities, ensuring timely follow-up and regular updates.
- Collaborates with product partners to enhance customer experience, increase portfolio revenues, and drive business growth.
Main Responsibilities:
- Builds and maintains effective relationships with clients, ensuring business continuity and delivering exceptional customer service.
- Acts as the primary point of contact for client inquiries, resolving issues promptly and professionally.
- Develops and maintains knowledge of all bank services and products, identifying opportunities to enhance customer experience and drive business growth.
Requirements:
- Minimum 5 years of relevant experience in retail customer relationship management.
- Bachelor's Degree in Business Administration, Finance, or a related field.
- SCA certification (CISI Level 3) and UAE Rules & Regulations.
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