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Business Operations Manager

2 months ago

Sharjah, Sharjah, United Arab Emirates NielsenIQ Full time
Job Description

We are seeking a highly skilled Business Operations Manager to join our team at NielsenIQ.

Key Responsibilities:

  • Leadership and Management: Delegating responsibilities and supervising business operations to ensure seamless execution of tasks and projects.
  • Employee Development: Hiring, training, motivating, and coaching employees to provide attentive and efficient service to customers, assessing employee performance, and providing helpful feedback and training opportunities.
  • Conflict Resolution: Resolving conflicts or complaints from customers and employees in a fair and professional manner.
  • Store Operations: Monitoring store activity and ensuring it is properly provisioned and staffed to meet business objectives.
  • Process Improvement: Analyzing information and processes to develop more effective or efficient processes and strategies to drive business growth.
  • Business Objectives: Establishing and achieving business and profit objectives through effective leadership and management.
  • Store Appearance: Maintaining a clean, tidy business, ensuring that signage and displays are attractive and visually appealing.

Requirements:

  • Proven experience in business operations management
  • Excellent leadership and management skills
  • Ability to analyze information and develop effective processes
  • Strong communication and conflict resolution skills
  • Ability to work in a fast-paced environment