Retail Banking Associate

2 days ago


Dubai, Dubai, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time

About the Role

As a Teller with Abu Dhabi Islamic Bank PJSC, you will be responsible for delivering exceptional customer service and ensuring that all transactions are processed accurately and efficiently. You will work closely with the Treasury department to obtain best rates for VIP and high net worth customers, and serve Private Banking customers at separate counters.

Responsibilities

  • Process various teller counter service transactions.

  • Liaise with the Treasury department to obtain best rates for VIP and high net worth customers.

  • Serve Private Banking customers at separate counters.

  • Cross-sell or refer product inquiries from prospective customers to Sales staff.

  • Act as one of the dual custodians for branch vault cash and security stationery.

  • Assist HOP as the second custodian for dual control.

  • Perform end-of-day balancing.

  • Ensure proper understanding and processing for all centralized activities.

Requirements

  • Minimum two (02) months experience/training as a Teller in a banking environment/ADIB Academy.

  • Familiarity with ADIB's Retail Banking products and services.

  • Awareness of ADIB's Operational Policies and Procedures.



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