Ambassador of Excellence

1 week ago


Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and customer-focused Bell Attendant to join our team at Mövenpick Hotels & Resorts. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Guest Services: Timely delivery of guests' luggage, messages, and other items within the property, ensuring seamless and efficient service.
  • Room Orientation: Personalize guests' orientation of their room in a professional, friendly, and engaging manner, showcasing the hotel's amenities and services.
  • Lobby Presence: Maintain a strong presence in the lobby as an ambassador of the property and brand, offering exceptional service to guests and creating a warm and welcoming atmosphere.
Qualifications and Skills
  • Service Focused Personality: A customer-related experience is essential, and a service-focused personality is a must.
  • Pressure Management: Ability to work well under pressure in a fast-paced environment, maintaining a calm and composed demeanor at all times.
  • Communication Skills: Excellent communication skills and a professional presentation are required to effectively interact with guests and colleagues.
  • Teamwork: Ability to work cohesively with fellow colleagues as part of a team, contributing to a positive and productive work environment.


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