Sales Support Specialist
2 weeks ago
The Sales Support Specialist is an essential role at Sharaf DG LLC, responsible for providing exceptional customer service to our clients. This role will work closely with the sales and technical teams to ensure timely and effective service delivery.
Key Responsibilities:
- Serve as a point of contact for client inquiries, concerns, and service requests.
- Coordinate with sales and technical teams to resolve client issues efficiently.
- Follow up on leads generated by the sales team to ensure smooth onboarding and service delivery.
- Educate clients on telecom products, solutions, and promotional offers tailored to SMBs.
Requirements:
- Bachelor's degree in Business Administration, Communications, or a related field.
- 1-3 years of experience in client servicing or back office support, preferably in telecom or tech.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and CRM tools.
- Ability to multitask, prioritize, and manage time effectively.
- Detail-oriented with strong organizational skills.
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