B2C Trade Channel Development Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Nestlé SA Full time

Nespresso UAE is looking for a highly motivated and organized Trade Sales Operations Specialist to support our B2C Trade Channels. The ideal candidate will have excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.

Job Overview

The Trade Sales Operations Specialist will be responsible for providing operational assistance and ensuring seamless internal communication. This includes managing relationships with third parties, delivering back-office support, and enhancing business results.

Key Responsibilities:

  1. Support Services: Assist with processes, systems, and tools to maintain high operational standards.
  2. Supply Chain Optimization: Collaborate with the CRC and Supply Chain teams to ensure smooth order processing and on-time delivery from Nespresso to Key Accounts (KA).
  3. Channel Development: Facilitate the development of merchandising initiatives in offline trade channels, including the distribution of coffee capsules and POP materials in partnership with Key Account Managers (KAMs) and Sales Promoters.
  4. Troubleshooting: Monitor and resolve trade issues on a daily basis.
  5. Brand Consistency: Work closely with the Marketing team to ensure visual merchandising guidelines are consistently implemented at Points of Sale (POS), upholding the brand's premium positioning.
  6. Agency Partnership: Support the Trade Manager in managing demo agencies to ensure a high-quality, assisted experience in trade stores.
  7. Performance Monitoring: Collaborate with the B2C Trade team to monitor performance metrics.
  8. Project Support: Assist the Head Office team with reporting, analyzing sell-in/sell-out data, and supporting project rollouts when required.

Requirements:

  • Bachelor's degree preferred.
  • 1 to 3 years of experience in a fast-paced retail environment.
  • Proven skills in project management and process coordination.
  • Proficiency in MS Office applications, particularly Excel and PowerPoint.
  • Analytical mindset with the ability to interpret and analyze sales data to develop compelling selling stories.
  • Demonstrated understanding of premium brand positioning.
  • Detail-oriented, organized, and disciplined with strong planning skills.


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