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Food and Beverage Service Team Member
2 months ago
Job Title: Food and Beverage Crew
Job Summary:
We are seeking a highly skilled and experienced Food and Beverage Crew member to join our team at The First Group Dubai. As a key member of our F&B team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable dining experience.
Key Responsibilities:
- Pre-Service Preparation: Ensure that all tables are set and ready for service, and that all necessary equipment and supplies are available.
- Stock Management: Monitor and maintain accurate stock levels, and communicate with management to ensure that supplies are replenished as needed.
- Menu Knowledge: Have a thorough understanding of our menu offerings and be able to make recommendations to guests.
- Serving and Sales: Take orders from guests, serve food and beverages, and consistently upsell and promote our menu items.
- Communication: Liaise with the kitchen and management to ensure that orders are fulfilled accurately and efficiently.
- Cash Handling: Handle cash and credit transactions accurately and efficiently.
- Cleaning and Maintenance: Maintain a clean and organized workspace, and ensure that all guest areas are immaculate.
- Teamwork: Work collaboratively with other team members to ensure that our guests receive exceptional service.
- Guest Feedback: Collect and share feedback from guests to improve our service and menu offerings.
- Software Knowledge: Familiarize yourself with our F&B software to ensure accurate ordering and inventory management.
Requirements:
- Experience: A minimum of 2+ years of experience in a similar role is essential.
- Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure.
- Education: High school diploma or equivalent required.
Working Environment:
The First Group Dubai is a dynamic and fast-paced environment that requires a high level of energy and enthusiasm. As a Food and Beverage Crew member, you will be working in a team environment to deliver exceptional customer service and ensure that our guests have an unforgettable dining experience.