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Emiratized Customer Support Officer

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time
About the Job:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Al Ain, United Arab Emirates. As a vital member of our customer service department, you will be responsible for sales and providing exceptional support to our valued customers.

Main Responsibilities:
  • Respond to customer queries through various channels, including phone, email, and chat
  • Resolve customer issues in a timely and efficient manner, escalating complex problems when necessary
  • Maintain accurate records of customer interactions and transactions using CRM systems