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Administrative Support Coordinator

7 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates NMC Royal Khalifa City Full time

About This Job


  • Patient Admin Executive - UAEN is responsible for ensuring exceptional patient experience by providing world-class customer service, resolving issues efficiently, and maintaining positive relationships with patients and families.
  • The ideal candidate should possess strong interpersonal skills, be able to handle multiple responsibilities under pressure while maintaining composure, and possess excellent English language skills.
  • This role requires a team player who can work independently with minimal supervision, demonstrate initiative, and be proactive in resolving issues.
  • Knowledge of medical terminology and understanding of healthcare operations are essential requirements.
  • The selected candidate will have the opportunity to grow professionally and develop skills in patient relations, communication, and conflict resolution.
Responsibilities:
  • Ensures smooth patient flow and provides efficient resolution to patient queries and complaints.
  • Provides accurate information regarding medical insurance coverage and assists patients in understanding their coverage.
  • Assists in maintaining accurate records of patient interactions and communications.
  • Supports the Floor Supervisor in managing daily tasks and ensures seamless operation of the front desk.