Dental Service Representative
6 days ago
We are seeking a highly skilled and customer-focused Dental Service Representative to join our team at American Hospital Dubai mea. As a key member of our dental practice, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Respond to Patient Calls: Respond to incoming calls from patients, dental offices, or other stakeholders in a timely and professional manner.
- Coordinate Appointments: Coordinate with dental staff to schedule and reschedule patient appointments using our appointment management system.
- Remind Patients of Appointments: Remind patients of their upcoming appointments and confirm their attendance to reduce no-show rates.
- Update Patient Records: Update and maintain patient records in our database, including personal information, medical history, and insurance details.
- Adhere to Communication Protocols: Adhere to established communication protocols and guidelines when handling patient calls and sensitive information.
- Respond to Patient Inquiries: Respond to patient inquiries about dental services, insurance coverage, pricing, and general practice information with knowledge and empathy.
- Resolve Patient Concerns: Resolve patient concerns and complaints in a professional manner, ensuring a positive outcome for both the patient and the dental practice.
- Assist with Billing and Financial Arrangements: Assist patients with billing-related questions, payment options, and financial arrangements.
- Inform Patients about Additional Services: Inform patients about additional dental services or treatments available at our practice, promoting a higher level of dental care and oral health.
- Educate Patients about Oral Health: Educate patients about the benefits and importance of maintaining good oral health and the various dental procedures available.
- Initiate Outbound Calls: Initiate outbound calls to existing and potential patients to schedule dental appointments.
- Meet Performance Metrics: Strive to meet or exceed call center performance metrics, such as call volume, average call handling time, and customer satisfaction.
- Participate in Training Sessions: Participate in training sessions and workshops to improve customer service skills and product knowledge.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Dubai, Dubai, United Arab Emirates Dr Joy Dental Clinic Full timeAbout the Role:We are seeking a highly skilled and compassionate Dental Clinic Call Center Representative to join our team at Dr. Joy Dental Clinic.Key Responsibilities:Appointment Scheduling: Schedule and confirm patient appointments efficiently and accurately, ensuring seamless communication with our dental team.Patient Inquiries: Provide exceptional...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai Mea Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at American Hospital Dubai Mea. As a key member of our dental practice, you will be responsible for providing exceptional patient care and support through our call center.Key ResponsibilitiesRespond to Patient Calls: Respond to incoming calls...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Dr Joy Dental Clinic Dubai Full timeDr. Joy Dental Clinics LLC is seeking a highly skilled and experienced Dental Call Center Executive to join our team at our Corporate Office in Dubai.Key ResponsibilitiesRespond to inbound calls to assist new and existing patients with scheduling, canceling, and rescheduling appointments for dental examinations and/or dental treatment.Provide accurate and...
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Dental Nurse
7 days ago
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Customer Service Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai mea Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at American Hospital Dubai mea. As a key member of our dental practice, you will play a vital role in ensuring exceptional patient experiences and efficient appointment management.Key ResponsibilitiesRespond to Patient Calls: Answer incoming...
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Dental Assistant
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Dental Specialist
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Dental Specialist
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Dental Practice Manager
3 weeks ago
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Customer Service Representative
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Dental Nurse Specialist
2 weeks ago
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Dental Prosthetics Expert
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Dental Hygienist Position
6 days ago
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Dental Support Professional
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Customer Service Representative
3 weeks ago
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Expert Dental Specialist
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Customer Service Representative
2 weeks ago
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Dental Specialist with Endodontic Expertise
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Dental Assistant Nurse Position in Dubai
7 days ago
Dubai, Dubai, United Arab Emirates Medbiomate Full timeDental Assistant Nurse OpportunityCompany - Vilafortuny Laser CentreLocation - Dubai, United Arab EmiratesDesignation: Dental Assistant NurseJob Period: Full TimeIndustry Type: Medical/ Hospital/ HealthcareRequired Experience - Proven experience as a dental assistant or in a similar role.Key Responsibilities:Support the dentist during various dental...