Hotel Front Office Representative
4 weeks ago
The primary responsibility of a Guest Service Agent is to provide exceptional services in a courteous manner. You will be responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
Key Responsibilities:- Handle all guest inquiries, requests, and comments promptly and efficiently
- Ensure guest satisfaction during their stay
- Provide expertise services in a courteous manner
- Take reservations and register guests
- Settle guest accounts upon completion of their stay
- Excellent communication skills: fluency in English is required
- Preferable German and Russian speakers
- Ability to work shifts, weekends, and public holidays
- Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred
Join our team at NH Collection Dubai The Palm and be part of a dynamic and customer-focused environment.
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Front Office Representative
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Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeJob Title: Front OfficeJob Summary:We are seeking a highly skilled and experienced Front Office professional to join our team at Novotel Hotels. As a Front Office representative, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of customer...
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Hotel Front Office Representative
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