Front Office Representative
4 weeks ago
We are seeking a highly skilled and experienced Front Office Agent to join our team at the Atlantis Resort. As a Front Office Agent, you will be responsible for providing exceptional service to our guests, handling hotel reservations, and ensuring a seamless experience for all visitors.
Key Responsibilities:
- Manage hotel reservations and guest requests
- Provide excellent customer service and respond to guest inquiries
- Work effectively with the front desk team to ensure a smooth check-in and check-out process
- Familiarize yourself with hotel systems, including Opera or similar
- Develop strong relationships with guests and colleagues to ensure a positive and memorable experience
Requirements:
- Bachelor's degree in Hospitality Management or relevant field
- Minimum 2 years of experience in a similar role, preferably in a luxury property
- Excellent communication and interpersonal skills
- Ability to converse in Russian, Arabic, Chinese, French, or German (advantageous)
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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