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Front Office Leader

1 week ago

Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC (UAE) Full time
About This Role
At Premier Inn, we're committed to delivering exceptional guest experiences through our talented team members. As a Front Office Leader, you'll play a vital role in driving this vision forward, overseeing the front office operations and leading your team to achieve outstanding results. This is an exciting opportunity to grow your career in a dynamic and supportive environment.

Key Tasks
- Oversee the daily management of the front office desk
- Lead and motivate a team of colleagues to deliver exceptional guest service
- Ensure adherence to Premier Inn's service standards and procedures
- Work closely with Operations Managers to address operational challenges
- Identify areas for improvement and implement changes to enhance efficiency and productivity

Essential Skills
- Advanced English language proficiency
- Strong leadership skills, with experience in managing a team
- Excellent communication and interpersonal skills
- Ability to work under pressure and adapt to changing situations
- Proficiency in Microsoft Office and familiarity with hospitality industry software