Front Desk Supervisor Leader

6 days ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

We're seeking an exceptional individual to fill the role of Front Office Team Leader at IHG Hotels & Resorts. As a key player in our front office operations, you'll be responsible for managing a team of front office staff, ensuring they follow company policies and meet guest expectations. You'll also be involved in training and development, providing guidance and support to new team members, and addressing any team or guest conflicts in a calm and effective manner.

Key Responsibilities
  • Team Supervision: Leading a team of front office staff and ensuring they provide excellent customer service.
  • Training and Development: Providing training to new team members and supporting the development of existing staff.
  • Conflict Resolution: Addressing and resolving any team or guest conflicts in a professional manner.

We offer a supportive team environment, opportunities for career growth, and a range of benefits designed to help you live your best work life. If you're passionate about delivering exceptional guest experiences and have a strong track record of leadership and management, we'd love to hear from you.


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