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Team Lead

1 week ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time
About the Role

We are currently seeking a highly motivated and experienced individual to join our team as a Team Lead - VIP Experience Manager. In this role, you will be responsible for overseeing and coordinating the VIP services provided to our esteemed clients.

Responsibilities:
  • Coordinate the delivery of exceptional customer experiences for our VIP clients.
  • Lead a team of experienced professionals who provide personalized service to our most discerning guests.
  • Develop and implement strategies to enhance the overall quality of service delivered to our VIP clients.
Requirements:

Prior experience in a customer service or hospitality role is preferred, especially in a VIP or high-profile setting. Strong communication skills are essential to effectively communicate with VIP clients, team members, and other stakeholders.

Leadership abilities are important, including the ability to motivate and inspire team members. Organizational skills are necessary to ensure smooth operations and meet VIP clients' expectations.