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Hospitality Team Leader

1 week ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time
Job Overview:

We are seeking a motivated Hospitality Team Leader to join our All-Day Dining Restaurant team. The successful candidate will ensure that our guests receive a high-quality dining experience.

Responsibilities:
  • Oversee daily activities to ensure exceptional service standards are consistently met.
  • Provide guidance and motivation to the team to achieve operational excellence.
  • Address any special requests, concerns, or feedback from guests in a prompt and professional manner.
  • Ensure the cleanliness, organization, and presentation of the restaurant meet the highest standards.
  • Collaborate with the Restaurant Manager and Supervisor to manage inventory, stock levels, and ordering of supplies.
  • Ensure adherence to all health, safety, and hygiene standards, following company policies and local regulations.
  • Manage guest reservations and seating arrangements to optimize table turnover and maximize guest satisfaction.
  • Guarantee smooth communication between kitchen and service teams to ensure timely delivery of food and beverages.

Requirements:
  • Proven experience in a similar role within the food and beverage industry, preferably in a luxury hotel or resort setting.
  • In-depth knowledge of food and beverage service standards, operations, and health & safety regulations.
  • Strong communication skills in English; knowledge of additional languages is a plus.
  • High attention to detail, with the ability to multitask and stay organized in a fast-paced environment.
  • A passion for hospitality and a commitment to delivering exceptional guest experiences.
  • A positive attitude and a professional appearance at all times.
  • Previous experience in a high-end or fine dining environment is an advantage.