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Housekeeping Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Hyatt Centric Jumeirah Dubai. As a key member of our housekeeping department, you will be responsible for ensuring the smooth operation of our hotel's housekeeping services.

Key Responsibilities

  • Communication and Coordination
    • Receive and respond to all incoming calls and messages in a timely and professional manner.
    • Allocate rooms and tasks to team members, ensuring efficient use of resources and minimizing delays.
  • Key Management
    • Issue keys to authorized personnel, adhering to security procedures and protocols.
    • Log and store lost and found property, following established policies and procedures.
  • Guest Services
    • Manage guest requests and inquiries, responding promptly and professionally.
    • Ensure all relevant guest information is communicated to team members and updated on guest profiles.
  • Administrative and IT Duties
    • Perform administrative tasks, including data entry and record-keeping.
    • Use Microsoft Office products to maintain accurate and up-to-date records.
  • Maintenance and Reporting
    • Report all necessary maintenance issues to the relevant departments.
    • Log maintenance activities and update records accordingly.
  • Interdepartmental Collaboration
    • Liaise with other departments to ensure seamless communication and coordination.

Requirements

  • Communication and Interpersonal Skills
    • Strong verbal and written communication skills, with the ability to interact with guests and colleagues in a professional manner.
  • Organizational and Time Management Skills
    • Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Technical Skills
    • Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Education and Experience
    • High school diploma or equivalent required; degree in hospitality or a related field preferred.
    • Minimum 1-2 years of experience in a similar role, preferably in a hotel or hospitality setting.