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Excellence and Quality Implementation Lead

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Accountability Authority Full time

Job Overview:

The Abu Dhabi Accountability Authority is seeking an Excellence and Quality Implementation Lead to join our team. In this role, you will be responsible for implementing corporate excellence and quality activities across the organization.

About the Role:

The Excellence and Quality Implementation Lead will contribute to the development and implementation of the section's strategic plans, ensuring alignment with ADAA's overall policies and procedures. You will also assist in the development of Key Performance Indicators (KPIs) and ensure their individual KPIs are met to improve efficiency and effectiveness.

Main Responsibilities:

  1. Develop and Implement Plans:
    Contribute to the development and implementation of the sections' policy, procedures manual, delegation of authority, systems user manuals, and standard forms. Ensure alignment with ADAA's overall policies and procedures.
    Assist in the development and implementation of the sections' strategic, budget and procurement, and operational plans. Ensure alignment with the department and sector strategy and objectives, and ADAA's mission and vision.
  2. Monitor and Evaluate Processes:
    Conduct periodic review and evaluation of ADAA's corporate processes in cooperation with organizational units. Measure the effectiveness and efficiency of the processes based on KPIs for continuous improvements.
    Implement quality management system by processing necessary accreditations and certifications, e.g., ISO standards. Monitor validity to promote ADAA's adherence to excellence and quality management requirements.
  3. Identify Opportunities:
    Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
  4. Prepare Reports:
    Contribute to the preparation and submission of timely and accurate statements and reports to meet department requirements, and quality standards.

Requirements:

Bachelor's degree in Strategy, Quality or Business Administration or relevant field.
Knowledge on the European Foundation for Quality Management (EFQM)
Knowledge on the Government Excellence Model (GEM2)