Executive Housekeeping Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time
About the Role

We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Atlantis Resort. As a key member of our Housekeeping department, you will play a vital role in ensuring the highest standards of cleanliness and sanitation throughout our facilities.

Key Responsibilities
  • Assist the Director of Housekeeping with the day-to-day operations of Rooms, Public Areas, Uniform Room, and Laundry.
  • Develop and implement effective strategic plans to maintain cleanliness and sanitation standards.
  • Maintain ongoing communication with hotel department heads regarding room and public space conditions.
  • Anticipate and respond to guests' service needs, resolving complaints and concerns in a timely and professional manner.
  • Act as a problem solver, utilizing your expertise to resolve guest dissatisfaction and improve overall guest experience.
Requirements

To be successful in this role, you will require:

  • A minimum of three to five years of Housekeeping management experience, including a minimum of two years as an Executive Housekeeper in a 5* Forbes-rated luxury hotel.
  • Excellent leadership and communication skills, with the ability to motivate and guide a team.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • A passion for delivering exceptional guest experiences and maintaining the highest standards of cleanliness and sanitation.


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