Senior Director of Digital Transformation

4 weeks ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
About the Role

We are seeking a highly experienced and skilled Senior Director to lead our Business Specialist Applications portfolio's delivery success. The ideal candidate will have a strong background in Information Technology, with experience in leading digital transformations and Agile methodologies.

Key Responsibilities
  • Lead the delivery of Business Specialist Applications portfolio's success by leveraging Agile delivery methodologies.
  • Optimize productivity by removing impediments and preserving flexibility to rapidly respond to change.
  • Partner with Product, Architecture, and Technology stakeholders to align solutions with program objectives.
  • Apply complex facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination.
  • Optimize strategic flow of delivery across business and technology by identifying opportunities for continuous improvement with measurable outcomes.
  • Ensure the seamless operation of property management systems, customer relationship management systems, POS systems, Payments, F&B, and SPA/Health Club and other hospitality-specific platforms.
  • Enable transformation of IT delivery models towards Agile and Continuous delivery.
  • Lead major IT projects, including system upgrades, implementations, and integrations, ensuring they are delivered on time, within scope, and budget.
Requirements
  • 12+ years experience in Information Technology, leading digital transformations and Agile methodologies.
  • Bachelor's degree in Information Technology, Computer Science, or a related field, Master's degree or MBA is preferred.
  • Extensive knowledge of hospitality systems (PMS, CRS, POS, CRM), Compliance, Hotel Pre-Openings, and IT infrastructure management.
  • Ability to deliver executive-level insights and guidance with a strategic mindset to envision the future and translate into tangible strategies.
  • Strong self and social confidence and tenacity; polished and persuasive communicator and presenter.
  • Robust analytical and strategic planning and execution skills with creative decision making and problem-solving skills.


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