Sales Operations Manager
4 days ago
The Azadea Group is seeking a highly skilled and experienced Sales Operations Manager to join our team. As a key member of our management staff, you will be responsible for overseeing the daily operations of our retail stores, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Customer Service Delivery: Ensure that all customers receive a warm welcome, expert advice, and a seamless shopping experience.
- Inventory Management: Collaborate with managers to maintain accurate inventory levels, placing orders as needed to ensure optimal stock management and availability of products.
- Operational Efficiency: Identify and address operational issues promptly, providing solutions or escalating to management as needed to ensure both efficiency and customer satisfaction.
- Reporting and Analysis: Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to inform management decisions.
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, or related field
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize multiple tasks
- Proficient in MS Office and able to learn new software quickly
- Minimum 2 years of experience in a managerial role, preferably in retail
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