Guest Services Director

Responsibilities and DutiesPrimary ResponsibilitiesTo develop and implement standard operating procedures for the butler department to ensure consistency in service delivery.To ensure that the butler's pantry and guest floors are clean, tidy, and well-stocked with amenities and supplies.To update all guest registration details as per Profile Quality...

Company Overview">Park Hyatt hotels are designed to provide an unforgettable experience for our guests. Our commitment to excellence is reflected in every aspect of our service, from the luxurious amenities to the attentive staff.">">Job Title">We are seeking an experienced Beach Service Director to join our team at Park Hyatt. As a key member of our...

Key Job ResponsibilitiesLeadership and Team ManagementGuest Experience and SatisfactionOperations and EfficiencyCommunication and CollaborationAbout Us:We are a world-renowned hospitality group committed to delivering exceptional guest experiences and fostering a culture of excellence among our team members.Your Role:You will be responsible for overseeing...

We are seeking an experienced and dedicated Housekeeping Supervisor to join our team at Rixos Marina Abu Dhabi. As a senior member of our Housekeeping department, you will be responsible for supervising the activities of Housekeeping Attendants, conducting daily inspections of employee grooming, and inspecting all guest rooms, corridors, and pantries on a...

At Etihad Airways, we are seeking a seasoned professional to join our Airport Guest Services team as Airport Service Delivery Director. In this key leadership role, you will be responsible for developing and implementing service standards that ensure consistent and compliant airport service delivery.You will lead and manage the ongoing design and development...

The Emirates Park Zoo & Resort is seeking a skilled and courteous Guest Service Agent to provide exceptional service to our guests. This role involves welcoming guests, handling requests, resolving concerns, and offering assistance in various aspects of the guest experience.Main Responsibilities:Greet and interact with guests in a professional, friendly, and...

About the Role:This is a full-time on-site Guest Service Agent position located in Abu Dhabi Emirate, United Arab Emirates. The Guest Service Agent will be responsible for communication with guests, providing exceptional customer service, performing receptionist duties, handling luggage, and participating in training programs.Key Responsibilities:Communicate...

About the job Guest Service Agent - Front OfficeJob Title: Guest Service Agent - Front OfficeSalary: Competitive, negotiable based on experience1. Free duty meals2. Housing accommodation3. Air tickets back home every 2 years4. Health insurance5. Additional perks and benefitsJob Description:We are currently seeking a dedicated and customer-oriented Guest...

This is an exciting opportunity to join the Grand Millennium Al Wahda team as a Data Entry Operator in the Front Office.Responsibilities:Update Guest Information: Ensure accurate and up-to-date records of all in-house guests and events on the Police computer system.Verify Passport Scans: Check passport scans for accuracy and report any errors to your...

This is a guest facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care.The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is...

This is a guest facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care.The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is...

This is a guest facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care.The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is...

Job Description:We are seeking a Guest Services Ambassador to join our team at Kitopi. As a Guest Services Ambassador, you will be the primary point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced...

The IT Strategy Director will be responsible for defining and executing a multi-year IT roadmap aligned with brand values, operational goals, and evolving guest expectations. This individual will have a strong background in hotel technology systems, including PMS, CRS, POS, ERP, and guest mobile apps, as well as a deep understanding of digital...

Job DescriptionManage check-in and check-out procedures efficiently, verifying guest information and processing payments swiftly to minimize wait times.Resolve guest inquiries and complaints promptly, demonstrating empathy and effective problem-solving skills to enhance guest satisfaction.Handle reservations and manage room inventory, utilizing property...

About Rotana Hotels">We are a dynamic and forward-thinking hospitality group, dedicated to innovation and excellence in every aspect of our business. With a portfolio of luxury hotels across the globe, we offer unparalleled opportunities for career growth and development.">Job Description">We are seeking a skilled Guest Services Liaison to join our team,...

Providing Exceptional Guest ExperiencesAs a Guest Services Specialist at Grand Mercure International Business Hotels, you will have the opportunity to make a lasting impression on our guests.About the JobThis dynamic role involves providing top-notch customer service, handling inquiries, and resolving any issues that may arise during a guest's stay.The...

We are seeking a skilled Guest Services Associate to join our team at Rotana Hotels & Resorts. The successful candidate will be responsible for providing exceptional customer service to our guests and ensuring their stay is memorable.Key ResponsibilitiesThe ideal candidate will be responsible for:Providing professional and customer-focused service to our...

Welcome guests in a friendly and professional mannerEngage each guest as a unique individual and listen attentively to their requests.Manage and maintain queue lanes efficiently.Sell tickets and other products via a computerized Point of Sale (POS) system.Collect payments / make change by accepting cash, vouchers, credit card and listed foreign...

AccountabilitiesAs a Guest Service Specialist, you will be accountable for delivering exceptional guest experiences and maintaining the highest standards of service quality.Main ResponsibilitiesServe Guests: Present menus, take orders, and serve food and beverages in a timely and efficient manner.Manage Cash Handling: Operate a point-of-sale system, handle...