Luxury Floor Manager
5 days ago
**About Us**
FIVE Hotels and Resorts is a Disruptively Different and Daringly Unique hospitality group, known for its Glamour and Experiential Luxury. Our Growing Portfolio of Lavish Destinations offers Unbeatable Next-Level Experiences at our award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues.
We are seeking an exceptional candidate to join our Food and Beverage Team as a Floor Supervisor. This role requires a Driven Self-Starter with Excellent Communication, Leadership and Organisational Skills.
The Candidate should have a Degree or Diploma in Hospitality Management or a related field, with a proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role. They should also possess Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact, showcasing a commitment to Industry-Leading Standards.
The Key Responsibilities of this role include Supervising and providing exemplary guidance to the Service Staff, Conducting regular Performance Evaluations, and Collaborating closely with the Restaurant Manager to develop Standard Operating Procedures.
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