Current jobs related to Guest Services Ambassador - Dubai, Dubai - JUMEIRAH


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Key Responsibilities:As a Guest Relations Ambassador at AccorHotel, you will be responsible for delivering exceptional service to our guests. This includes welcoming guests, assisting with check-in, responding to requests, and settling accounts.Initiative and Personalization:You will take the initiative to add a personalized experience for our guests,...

  • Service Ambassador

    7 days ago


    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    Job SummaryAs a Service Ambassador at Atlantis Resort, you will be responsible for providing exceptional service to our guests while working closely with colleagues to ensure a seamless experience. Your primary goal will be to deliver a high level of service quality, ensuring that our guests receive the best possible experience. You will be knowledgeable...


  • Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    Key Responsibilities:• Provide exceptional service to hotel guests and patrons• Ensure accurate and prompt luggage service, directions, and property information• Act as a proactive ambassador of Atlantis, The Royal, promoting hotel experiences and offerings• Create thrilling guest experiences and ensure seamless interactionsAbout the Role:The Bellman...

  • Service Ambassador

    7 days ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Food and Beverage team as a Service Ambassador. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide Excellent Service: Greet guests warmly, take orders accurately,...

  • Service Ambassador

    1 month ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our Food and Beverage team as a Service Ambassador. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.Key ResponsibilitiesGuest Service: Provide courteous, professional, and...


  • Dubai, Dubai, United Arab Emirates AccorHotels Full time

    Job DescriptionIn Room Dining Order TakerAbout the RoleYou will be an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience.Your warm, personal attention and knowledge of our outstanding offerings will make guests feel unique and valued.Key ResponsibilitiesEnsure that the in-room dining service is delivered...


  • Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Officer to join our team at Shangri-La Group.Key ResponsibilitiesMaintain High Standards of ServiceBe an Ambassador for the HotelProvide Exceptional Guest ExperienceWork Collaboratively with ColleaguesResolve Client Queries and ComplaintsEnsure Fire Prevention and Safety...


  • Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Guest Services ExecutiveAn exciting opportunity has arisen for a skilled Guest Services Executive to join Jumeirah Emirates Towers. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Guest Check-in and Check-out: Provide efficient and...


  • Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Accor. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesGuest Welcome and Check-in: Greet and welcome guests, ensuring a smooth and...


  • Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Guest Services ExecutiveAn exciting opportunity has arisen for a skilled Guest Services Executive to join Jumeirah Emirates Towers. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Guest Check-in and Check-out: Provide efficient and...


  • Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Accor. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesGuest Welcome and Check-in: Greet and welcome guests, ensuring a smooth and...


  • Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Guest Services ExecutiveAn exciting opportunity has arisen for a skilled Guest Services Executive to join Jumeirah Emirates Towers. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Main Responsibilities:Guest Check-in and Check-out: Provide efficient and...


  • Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Novotel Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and check-in guests, respond to requests, and settle accounts while...


  • Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Novotel Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and check-in guests, respond to requests, and settle accounts while...


  • Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Job Title: Guest Services ExecutiveWe are seeking a highly skilled and experienced Guest Services Executive to join our team at Jumeirah. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key Responsibilities:Guest...


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary:We are seeking a skilled Guest Services Operator to join our team at Accor Hotel. As a Guest Services Operator, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they reach out.Key Responsibilities:Manage incoming calls and assist guests with inquiries.Enhance the overall experience...


  • Dubai, Dubai, United Arab Emirates IBIS Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at IBIS. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and exceeded.Respond...


  • Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Services Executive to join our team at Jumeirah. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key ResponsibilitiesGuest Check-In/Check-Out: Provide warm...


  • Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    Key Responsibilities:As a Reception Manager at Atlantis Resort, you will be responsible for delivering exceptional customer service to guests, meeting and greeting them with a smile, and creating an amazing experience while dining with us. You will form strong relationships with guests staying in the hotel and its suites, local residents, and regulars, and...


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    About the RoleWe are seeking a skilled Guest Services Operator to join our team at AccorHotel. As the first point of contact for our guests, you will be the face of our luxury hospitality brand, providing a warm and welcoming experience from the moment they arrive.As a Guest Services Operator, you will be responsible for managing incoming calls, assisting...

Guest Services Ambassador

2 months ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

Job Summary:

We are seeking a highly skilled and experienced Guest Services Executive to join our team at Jumeirah. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.

Key Responsibilities:

  • Guest Check-in/Check-out and Pre-Registration: Provide warm and welcoming check-in and check-out experiences for our guests, ensuring that all necessary documentation is completed accurately and efficiently.
  • Group Bookings and Check-in/Check-out: Manage group bookings and check-in/check-out procedures, adhering to standard protocols and ensuring that all guests receive a seamless and personalized experience.
  • Phone and In-Person Interactions: Courteously answer all incoming phone calls and greet guests in person, providing assistance with bookings and enquiries in a professional and friendly manner.
  • Rate Communication and Suggestive Selling: Accurately and professionally communicate rates associated with facilities, products, and services, utilizing suggestive selling techniques to create value for our guests and enhance their overall experience.
  • Payment Processing and Guest Feedback: Manage payments via cash, credit, or debit cards, and ensure that all complaints are promptly attended to, with follow-up feedback to guarantee guest satisfaction.
  • Departmental Policies and Procedures: Adhere to departmental policies, processes, standard operating procedures, and instructions, ensuring that luxurious service standards are consistently delivered to our guests.
  • Guest Needs Identification and Anticipation: Identify and anticipate guests' needs, providing assistance and support to ensure that their stay with us is nothing short of exceptional.
  • Guest Privacy and Data Protection: Maintain the privacy of all guests, ensuring that no details are disclosed to anyone, and adhering to our strict data protection policies.
  • Operational Tasks and Room Allocation: Check and action traces in Opera on arrival and departure, setting traces sensibly at all times, and ensure that guests are promptly allotted their assigned room, with courteous instruction to the bell desk to escort them directly to their room/suite.