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Housekeeping Supervisor at Waldorf Astoria Dubai International Financial Centre

2 months ago

Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled Housekeeping Supervisor to join our team at Waldorf Astoria Dubai International Financial Centre. As a key member of our housekeeping department, you will be responsible for ensuring that our guests receive exceptional service and that our hotel standards are consistently met.

Key Responsibilities
  • Train and supervise housekeeping staff to ensure they meet hotel standards
  • Provide exceptional customer service to guests, including information about hotel services and local attractions
  • Inspect rooms, complete reports, and verify status reports to ensure cleanliness and compliance with hotel standards
  • Assist housekeeping attendants with room cleaning and other related tasks as needed
  • Engage with guests throughout their stay and attend to their requests and complaints in a timely and efficient manner
  • Conduct quarterly linen inventories and communicate with engineering/property operations for repair and maintenance needs
  • Monitor the cleanliness and appearance of guest rooms, corridors, trolleys, and service areas
Requirements
  • Previous experience as a housekeeping supervisor in a luxury hotel
  • Strong organizational and analytical skills
  • Attention to detail and a passion for delivering exceptional guest service
  • Proficiency in computers and computer programs, including Microsoft Office
What We Offer

As a Housekeeping Supervisor at Waldorf Astoria Dubai International Financial Centre, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel. If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.