Housekeeping Assistant

4 days ago


Dubai, Dubai, United Arab Emirates Emaar Dubai Full time
Job Summary

We are seeking a highly skilled Housekeeping Assistant to join our team at Emaar Dubai. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel rooms and public areas.

Key Responsibilities
  • Guest Interaction: Greet guests warmly and address their inquiries or concerns related to housekeeping services.
  • Room Inspections: Assist in inspecting guest rooms and public areas to ensure cleanliness and adherence to quality standards.
  • Service Coordination: Coordinate with housekeeping staff to ensure timely and efficient room cleaning and maintenance.
  • Promoting Services: Inform guests about available housekeeping services, such as laundry, turndown service, and special requests.
  • Feedback Collection: Gather guest feedback on their stay and housekeeping services to relay to management for continuous improvement.
  • Support and Training: Assist in training new housekeeping staff on service standards and procedures.
Essential Skills
  • Strong Communication: Excellent verbal skills for engaging effectively with guests and team members.
  • Customer Service Orientation: A friendly and approachable demeanor focused on enhancing guest satisfaction.
  • Attention to Detail: A keen eye for cleanliness and organization, ensuring high standards are met.
  • Problem-Solving: Ability to address guest requests and issues promptly and effectively.
  • Team Collaboration: Ability to work well with housekeeping and maintenance teams to ensure smooth operations.

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