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IT Service Delivery Manager
1 week ago
The right candidate for this position should have a strong understanding of enterprise architecture principles and a passion for delivering innovative solutions to our customers. As a Senior Enterprise Architect, you will be responsible for developing and implementing strategic enterprise architecture plans that align with customer business objectives, utilizing cutting-edge SAP technologies and methodologies such as RISE with SAP and the Business Technology Platform (BTP).
Your Key Responsibilities:
- Develop comprehensive enterprise architecture models aligning with customer goals, collaborating with virtual account teams as a transformation partner.
- Drive value realization and solution adoption, leading activities such as guiding customers through their cloud journey, providing enterprise architecture guidance using RISE with SAP methodology and Clean Core principles, and acting as a trusted advisor for secure, reliable, and flexible cloud environments.
- Support adoption, identifying and mitigating technical adoption risks, and enhancing impact on customer business goals by driving value realization through solution adoption and consumption of capabilities.
- Bundling customer expectations and aligning business goals in a tangible enterprise level success plan to monitor and validate KPIs & value drivers to enable value-driven business transformation with a value framework.
Requirements:
- 10+ years' experience in customer-facing roles, supporting complex digital transformation journeys in delivery roles such as project manager, IT architect, functional consultant, application expert, process expert, etc.
- Extensive knowledge of SAP Enterprise Architecture Framework and Toolset, and experience with BTP components and services such as application development, automation, data and analytics, integration, and AI capabilities.
- Proficiency in Clean Core principles and S/4HANA technical or/and SAP S/4HANA application/functional knowledge/experience.
- Excellent communication, influencing, and negotiation skills at senior management and C-levels, both within an IT team and across business functions.
- Mindset for strategic thinking, continuous learning, and business acumen.
About SAP:
We help organizations unlock new opportunities for growth, profitability, and sustainability. Our solutions address the complexities and challenges of increasingly digitized processes, making us a trusted partner for companies worldwide.
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