Luxury Hotel Front Desk Representative
3 days ago
About this Job:
This is an exciting opportunity to join our team as a High-End Guest Experience Coordinator at a luxury resort. As the first point of contact for our guests, you will provide exceptional service and ensure a memorable experience during their stay.
Key Responsibilities:
- To greet and check-in guests, ensuring a warm and welcoming experience.
- To assist guests with room assignments, amenities, and services.
- To resolve any guest complaints or concerns in a timely and professional manner.
- To maintain accurate records of guest interactions and preferences.
- To participate in ongoing training and development to enhance your skills and knowledge.
Requirements:
- High School diploma or equivalent required.
- Previous experience in hospitality or customer service preferred.
- Luxury hotel experience essential.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
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