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Guest Services Representative

3 weeks ago

Dubai, Dubai, United Arab Emirates PALAZZO VERSACE HOTEL L.L.C Full time

Company Culture

We are committed to creating an exceptional guest experience, and we're looking for someone who shares our passion for delivering world-class hospitality. Our ideal candidate will have a strong background in administration, excellent communication skills, and a proven track record of providing outstanding service in a fast-paced environment.

Job Description

The Guest Services Representative will be responsible for managing the front desk operations, including greeting guests, handling check-ins and check-outs, and responding to guest inquiries. This role requires excellent problem-solving skills, attention to detail, and the ability to work effectively in a team.

Requirements

  • Certificate in an Administration course or relevant field.
  • Minimum 1-2 years of experience in a 5-star international hotel.
  • Pleasing and outgoing personality.
  • Positive attitude and smile.
  • Able to work under pressure and manage stress.
  • Excellent spoken and written English.
  • Demonstrated experience working in a high-volume environment.
  • Proficiency in Microsoft Office applications.
  • Knowledge in Micros and cashiering procedures.