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Collections Officer
2 months ago
Performance Goals: Collaborate with your line manager to establish clear performance objectives at the beginning of the year, ensuring that these targets are met throughout the year.
Training and Development: Identify personal training needs and discuss them with your reporting manager to facilitate the arrangement and participation in necessary training sessions.
Proficiency Enhancement: Aim to attain the highest standards of proficiency in all competencies and skills essential for your role.
Continuous Learning: Stay informed about professional advancements, new methodologies, and current industry issues through ongoing education and professional development.
Policy Awareness: Remain updated on organizational policies, regulatory requirements, and recent developments in the banking sector.
Customer Experience: Provide timely resolutions and ensure a satisfactory experience for all customers.