Patient Experience Coordinator

5 days ago


Dubai, Dubai, United Arab Emirates Mediclinic International Full time
About the Role

Mediclinic International invites applications for a Patient Experience Coordinator position. The successful candidate will be responsible for creating a conducive environment that builds employee competence and promotes positive patient experiences.

Main Responsibilities
  • Quality Improvement: Develop and implement strategies to improve patient satisfaction and reduce complaints.
  • Clinical Supervision: Provide regular feedback and coaching to nursing staff to enhance their skills and performance.
  • Team Collaboration: Work collaboratively with the multidisciplinary team to ensure seamless delivery of care.
  • Communication: Foster effective communication with patients, families, and colleagues to resolve issues and promote understanding.
Requirements
  • Education: Bachelor's Degree in Nursing
  • Experience: At least two years of OPD experience; UAE experience is beneficial
  • Skills: Basic Arabic language skills, comprehensive knowledge of patient safety standards, computer literacy, and verbal/written communication skills in English


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