Customer Support Team Lead

4 days ago


Dubai, Dubai, United Arab Emirates PAPEL Holding Full time

**About Us**

Papel Holdings is a FinTech company on a mission to revolutionize the financial landscape. We're not just another player in the industry, but rather a pioneer in innovative banking solutions and cutting-edge digital asset products.

We have offices strategically located in some of the world's fastest-growing industry hubs: Dubai, Vienna, and Hong Kong. Our team consists of brave, laser-focused individuals with high aptitude and a little playfulness for good measure.

We're seeking a highly motivated and customer-oriented Customer Support Specialist to join our team in Dubai. This individual will be the primary internal point of contact for all customer service matters, ensuring exceptional support for the business.

The ideal candidate will possess a strong understanding of FinTech, particularly in the Digital Assets and Digital Banking space, and have proven experience in managing internal and/or external customer support teams.



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