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Technical Solutions Specialist

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates avua Full time

Avua Abu Dhabi Emirate is a leading provider of innovative solutions, committed to delivering exceptional results. We are seeking a highly skilled Field Services Engineer to join our team.

Job Description:

The ideal candidate will have a strong background in engineering, with experience in technical support or field service roles. Key responsibilities include installing, configuring, and troubleshooting company products at customer sites, as well as performing routine maintenance and repair of equipment to ensure optimal performance.

  • Key Responsibilities:
  • Install, configure, and troubleshoot company products at customer sites.
  • Perform routine maintenance and repair of equipment to ensure optimal performance.
  • Collaborate with customers to identify technical problems and develop effective solutions.
  • Provide training and support to customers on the use of our products.
  • Document all service activities, including troubleshooting steps and solutions.
  • Communicate regularly with internal teams to provide feedback on product performance and customer needs.
  • Adhere to safety protocols and company policies while working in the field.
  • Travel to customer sites as needed, including occasional overnight stays.

Qualifications:

  • Bachelor's degree in Engineering or related field.
  • Proven experience in a technical support or field service role.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and prioritize tasks effectively.
  • Exceptional communication and interpersonal skills.
  • Willingness to travel and work flexible hours as needed.
  • Valid driver's license and clean driving record.