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Service Ambassador

2 weeks ago

Sharjah, Sharjah, United Arab Emirates The Team Builders Full time

The Service Ambassador is a critical position at The Team Builders, responsible for creating an exceptional dining experience for our guests. This role involves more than just serving food; it's about building relationships, anticipating needs, and going above and beyond to ensure every guest leaves feeling valued and satisfied.

Key Responsibilities:

  • Greeting and Seating: Welcome guests, manage waiting lists, and seat them at tables or in designated areas.
  • Menu Management: Provide menus, answer questions, and make recommendations to enhance the dining experience.
  • Table Assignment and Rotation: Balance table assignments to ensure servers receive an optimal number of guests, promoting efficient service.
  • Customer Engagement: Interact with guests throughout their meal, addressing their needs and resolving any issues promptly.
  • Phone and Reservation Management: Manage incoming calls, take reservations, and handle inquiries efficiently.
  • Knowledge of Menu: Familiarize yourself with our menu offerings and make informed recommendations when necessary.
  • Supporting Other Staff: Be prepared to lend a hand to colleagues as needed to maintain a seamless dining experience.
  • Exceptional Customer Service: Deliver outstanding service at all times, consistently meeting and exceeding guest expectations.

About Us:

The Team Builders is a dynamic restaurant committed to providing an exceptional dining experience. We're passionate about fostering a positive and supportive work environment where our staff can thrive. If you share our commitment to excellence and enjoy interacting with people, we invite you to explore this opportunity.