Senior Vice President of Sales and Marketing

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full time

Position Overview:

The Vice President of Sales and Marketing will be responsible for overseeing client service interactions and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Manage client service appointments effectively.
  • Conduct thorough vehicle inspections.
  • Draft client repair orders and assist in diagnosing service challenges.
  • Provide recommendations for maintenance schedules.
  • Prepare detailed time and cost estimates for services and parts.
  • Maintain regular communication with clients through various channels.
  • Facilitate client payment processing.
  • Organize future service appointments.
  • Support service and parts initiatives as needed.
  • Advise customers on necessary routine maintenance services.
  • Discuss inspection findings with customers, recommend corrective actions, and prepare work orders for required repairs.
  • Clarify the services performed and the associated charges to the customer.

Qualifications:

  • High school diploma or equivalent educational background.
  • Two to three years of relevant experience or training, or a suitable combination of education and experience.
  • Experience in an automotive dealership or similar environment is advantageous.
  • Possession of a valid driver's license with a clean driving record.

Skills and Attributes:

  • Strong work ethic and a proactive approach to daily tasks.
  • Excellent customer service skills, both in-person and over the phone.
  • Positive demeanor with a customer-centric focus.
  • Meticulous attention to detail.
  • Basic proficiency in computer applications.
  • Commitment to going above and beyond to deliver exceptional customer experiences.

What We Offer:

  • Competitive compensation package with significant earning potential.
  • Opportunities for career advancement.
  • Comprehensive training programs.
  • Robust management support.
  • Comprehensive benefits package.
  • A collaborative team environment.


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