Restaurant Host

3 weeks ago


Dubai, Dubai, United Arab Emirates IBIS Full time
Job Title: FB Hostess

At IBIS, we are seeking a highly skilled and friendly FB Hostess to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring that our guests receive a warm and welcoming experience from the moment they arrive.

Key Responsibilities:
  • Greeting and Welcoming Guests: Greet and welcome guests as they arrive at the restaurant, making them feel at ease and setting the tone for a great dining experience.
  • Table Management: Escort guests to their tables, provide them with menus, and ensure that they have everything they need to enjoy their meal.
  • Reservations and Seating: Take reservations, manage the seating plan, and ensure that the restaurant is running efficiently.
  • Food and Beverage Knowledge: Provide recommendations on food and drink selections, as well as information about specials and promotions.
  • Guest Service: Ensure that guests are attended to promptly, address any requests or concerns they may have, and provide exceptional customer service.
  • Team Collaboration: Collaborate with the kitchen and serving staff to ensure smooth service, and work closely with the restaurant manager to ensure that guest preferences and special requests are accommodated.
  • Administrative Tasks: Assist with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
  • Cash Handling: Handle cash and credit card transactions accurately and securely.
Requirements:
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Friendly Demeanour: Have a friendly and welcoming demeanor, with a passion for providing exceptional customer service.
  • Organizational Skills: Be able to multitask and work in a fast-paced environment, with strong organizational and time management skills.
  • Knowledge of Food and Beverage: Have knowledge of food and beverage offerings, with the ability to provide recommendations and information to guests.
  • Previous Experience: Have previous experience in a similar role, preferably in a fine dining establishment.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we would love to hear from you.


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