Business Improvement Lead

2 weeks ago


Dubai, Dubai, United Arab Emirates Amazon Full time

As a Senior Process Specialist in our Last Mile team, you will be responsible for developing and implementing data-driven strategies to improve the driver partner experience. This includes analyzing log data to identify trends and areas for improvement, collaborating with internal stakeholders to design and implement process improvements, and maintaining accurate and up-to-date records of driver experiences and performance metrics.

Key Responsibilities:
  • Develop and implement data-driven strategies to improve driver satisfaction and loyalty
  • Analyze log data to identify trends and areas for improvement
  • Collaborate with internal stakeholders to design and implement process improvements
  • Maintain accurate and up-to-date records of driver experiences and performance metrics
Qualifications:
  • Bachelor's or Master's degree in a field relevant to the role
  • Strong understanding of data analysis and interpretation
  • Experience working with Quicksight and other data visualization tools
  • Ability to work effectively in a fast-paced environment


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