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Housekeeping Attendant for Conrad Dubai

2 months ago


Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Attendant to join our Conrad Dubai team. As a key member of our Housekeeping and Laundry department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Support all Housekeeping and Laundry team members in providing exceptional guest experiences.
  • Monitor and maintain the appearance and performance of all Housekeeping and Laundry team members.
  • Coordinate the release of rooms for guest service and floor housekeeping supervision.
  • Manage the controls of the Housekeeping department, including employee scheduling, master key release, and uniform and linen inventory.
  • Ensure guest preferences and requests are met in a timely manner by checking daily guest information in our CRM system.
  • Coordinate special requests, such as flower arrangements and embroidered linens.
  • Control and manage the Lost and Found and donations process.
  • Oversee the cleaning and repair of uniforms and coordinate the release of guest clothing for laundry service.
  • Manage laundry expenses and provide monthly reports.
  • Provide backup support for Laundry Attendants during holidays, days off, or absences.
Requirements
  • Excellent planning and organizational skills.
  • Strong oral and written communication skills.
  • Previous experience in Laundry or a related field.
  • Good interpersonal skills and ability to work effectively with others.
  • Intermediate level proficiency in computer programs, including Microsoft Office.
  • Commitment to delivering exceptional customer service and maintaining high standards of cleanliness.
About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company with a portfolio of 18 world-class brands. Our mission is to be the most hospitable company in the world, and we are committed to delivering exceptional guest experiences through our innovative approach to hospitality.