Chief Loyalty Officer
3 weeks ago
The Head of Loyalty will be responsible for driving strategic marketing initiatives and long-term business growth across all theme parks and attractions. The primary focus will be on exceeding commercial objectives, meeting forecast sales targets, revenue, and per-cap budgets. Performance will be measured against marketing return on investment (ROI), brand performance, and commercial metrics, as well as Annual Pass member guest satisfaction results.
Working closely with the Loyalty Director, the Head of Loyalty will develop the customer journey master plan, Loyalty Product strategy, and customer engagement strategy alongside supporting the Head of Brand(s) to deliver function-specific strategic plans that align with the wider marketing and business strategic intent.
Key Responsibilities:
- Strategic Relationship Management
- Manage the relationships of existing Annual Pass partners
- Drive activity outside of current agreements to increase brand awareness and/or drive attendance volume for the business, in line with Miral group expectations
Requirements:
- Strong understanding of customer loyalty and retention strategies
- Ability to develop and implement effective marketing initiatives
- Excellent communication and relationship-building skills
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Chief Loyalty Officer
2 months ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob SummaryThe Chief Loyalty Officer will drive all strategic marketing initiatives and long-term business growth across all theme-park/attraction(s) at CLYMB Abu Dhabi. All marketing efforts will focus on exceeding commercial objectives, meeting forecast sales targets, revenue, and per cap budgets. Performance will also be measured against marketing return...
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Chief Loyalty Officer
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob Title: Head of LoyaltyThe Head of Loyalty will be responsible for driving strategic marketing initiatives and long-term business growth across all theme parks and attractions. The primary focus will be on exceeding commercial objectives, meeting forecast sales targets, revenue, and per-cap budgets. Performance will be measured against marketing return on...
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Chief Loyalty Officer
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob Title: Head of LoyaltyThe Head of Loyalty will be responsible for driving strategic marketing initiatives and long-term business growth across all theme parks and attractions. The primary focus will be on exceeding commercial objectives, meeting forecast sales targets, revenue, and per-cap budgets. Performance will be measured against marketing return on...
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Chief Loyalty Officer
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob SummaryWe are seeking a highly skilled and experienced professional to lead our loyalty and customer engagement initiatives at CLYMB Abu Dhabi. The successful candidate will be responsible for driving strategic marketing efforts and long-term business growth across all theme-park/attraction(s).Key ResponsibilitiesDevelop and implement a customer journey...
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Chief Loyalty Officer
2 months ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timePosition OverviewThe Director of Customer Loyalty Programs will spearhead all strategic marketing efforts and long-term growth initiatives across various attractions. The focus will be on surpassing commercial goals, achieving projected sales figures, and optimizing revenue and per capita budgets.Success will be evaluated based on marketing return on...
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Chief Loyalty Officer
2 months ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timePosition OverviewThe Director of Customer Loyalty Programs will spearhead all strategic marketing endeavors and long-term growth initiatives across various attractions. All marketing activities will be centered on surpassing commercial goals, achieving projected sales figures, and optimizing revenue and per capita budgets.Success will also be evaluated based...
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Chief Loyalty Officer
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob Title: Head of LoyaltyThe Head of Loyalty will be responsible for driving strategic marketing initiatives and long-term business growth across all theme parks and attractions. The primary focus will be on exceeding commercial objectives, meeting forecast sales targets, and achieving revenue and per capita budgets.Performance will be measured against...
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Chief Loyalty Officer
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeJob SummaryThe Head of Loyalty will be responsible for driving all strategic marketing initiatives and long-term business growth across all theme-park/attractions at CLYMB Abu Dhabi. The primary focus will be on exceeding commercial objectives, meeting forecast sales targets, revenue, and per cap budgets. Performance will also be measured against marketing...
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