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Global Customer Experience Specialist
2 weeks ago
We are seeking a highly motivated and experienced Customer Support Manager to lead our team. The successful candidate will be responsible for developing and implementing customer service policies and procedures, monitoring team performance, and providing coaching and feedback.
Requirements- Proven experience in a customer support management role
- Excellent communication and leadership skills
- Strong problem-solving abilities
- Ability to work effectively in a remote team environment
- Experience with customer support software and tools
- Bachelor's degree in Business Administration or related field (preferred)