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Global Customer Experience Associate
2 weeks ago
This Customer Service Representative Emiratized role is designed to provide exceptional customer experiences, resolve customer issues promptly, and maintain quality standards.
Responsibilities- Attend to customer inquiries and resolve issues efficiently.
- Collaborate with team members to achieve set targets and improve customer satisfaction.
- Analyze customer needs and recommend suitable products/services to enhance customer relationships.
- Maintain accurate customer records and ensure data confidentiality.
- Adhere to bank policies, standards, and local laws/regulations to minimize risks.
- High School Diploma
- 0-2 years relevant experience in banking sector
- Excellent communication skills in English & Arabic
- Problem Solving, Documentation Skills, Listening, Phone Skills
