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Dining Service Professional

2 months ago

Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time
Job Summary

We are seeking a highly skilled and experienced Dining Service Professional to join our team at IIQAFGROUP. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities
  • Guest Interactions
    • Welcoming and escorting customers to their tables
    • Presenting menus and providing detailed information upon request
    • Informing customers about daily specials and offering menu recommendations
  • Table Preparation
    • Setting up tables with linens, silverware, and glasses
  • Order Management
    • Taking accurate food and drink orders using a POS ordering system or by memorization
    • Communicating order details to the kitchen staff
  • Service Delivery
    • Serving food and drink orders
    • Checking dishes and kitchenware for cleanliness and presentation
  • Administrative Tasks
    • Delivering checks and collecting bill payments
    • Carrying dirty plates, glasses, and silverware to the kitchen for cleaning
  • Team Collaboration
    • Participating in daily meetings with restaurant staff to review specials, menu changes, and service specifications
Requirements
  • Proven work experience as a Dining Service Professional
  • Hands-on experience with a cash register and ordering information system
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus