Client Success Strategist

4 weeks ago


Dubai, Dubai, United Arab Emirates Oracle Full time

Life at Oracle:

An Oracle career spans various industries, roles, countries, and cultures, providing you with the opportunity to embrace new challenges while balancing work and life. Oracle has thrived for over 40 years by innovating and operating with integrity, delivering value to leading companies across nearly every sector. To cultivate the talent that drives this success, we strive to create a vibrant and inspiring workplace that celebrates diverse, dedicated teams where everyone can contribute. We prioritize the well-being of our employees and value our commitment to the community. Our flexible work arrangements and comprehensive benefits include generous paid parental leave and premium medical insurance.

We are committed to ensuring that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy other employment benefits and privileges. Please reach out to us to request accommodations.

At Oracle, we don't just respect differences—we celebrate them. We believe that innovation begins with inclusion, and to shape the future, we need individuals with diverse backgrounds, perspectives, and abilities. That's why we are dedicated to fostering a workplace where all kinds of people can excel. When everyone's voice is heard and valued, we are inspired to exceed previous achievements.

Oracle offers a comprehensive benefits package which includes:

  • Medical, dental, and vision insurance, including expert medical opinions
  • Short-term and long-term disability coverage
  • Life insurance and AD&D
  • Supplemental life insurance for employees, spouses, and children
  • Flexible Spending Accounts for healthcare and dependent care
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible paid time off (unlimited or accrued vacation and sick leave)
  • Paid parental leave
  • Employee Stock Purchase Plan
  • Adoption assistance
  • Financial planning and group legal services
  • Voluntary benefits including auto, homeowner, and pet insurance

Career Level: IC5

Responsibilities:

Develop enduring partnerships with our largest and most intricate clients to ensure they achieve success by realizing the full value of their investment with us, thereby ensuring client retention and contract renewal with Oracle. Maintain a high level of client satisfaction by acting as a liaison between our clients and Oracle's internal operations. Identify opportunities for product expansion and upselling. Engage with stakeholders at the highest levels both internally and within client organizations. Participate in side projects aimed at advancing the client success organization. Serve as a mentor to new Customer Success Managers.

About Us:

As a global leader in cloud solutions, Oracle leverages tomorrow's technology to address today's challenges. True innovation stems from diverse perspectives and a variety of abilities and backgrounds.

When every voice is acknowledged, we are motivated to surpass previous accomplishments. This is why we are committed to expanding our inclusive workforce that promotes diverse insights and perspectives.



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