Hotel Front Office Coordinator

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full time

As a Hotel Front Office Coordinator with Rayhaan Hotels & Resorts, you will play a vital role in ensuring seamless guest experiences. Your responsibilities will include receiving and handling guest calls, maintaining effective communication with various departments, and providing exceptional customer service.

Key Responsibilities:
  • Manage incoming and outgoing calls in a professional and friendly manner
  • Maintain accurate records of guest interactions and preferences
  • Coordinate with hotel departments to deliver exceptional service and resolve any issues that may arise

In this role, you will have the opportunity to develop your skills in communication, problem-solving, and teamwork. You will be working in a fast-paced environment where attention to detail and multitasking are essential.

Requirements:
  • Degree or diploma in hospitality or a related field
  • Excellent written and verbal communication skills
  • Previous experience in a similar role or customer-facing position


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