Hotel Front Office Coordinator
7 days ago
As a Hotel Front Office Coordinator with Rayhaan Hotels & Resorts, you will play a vital role in ensuring seamless guest experiences. Your responsibilities will include receiving and handling guest calls, maintaining effective communication with various departments, and providing exceptional customer service.
Key Responsibilities:- Manage incoming and outgoing calls in a professional and friendly manner
- Maintain accurate records of guest interactions and preferences
- Coordinate with hotel departments to deliver exceptional service and resolve any issues that may arise
In this role, you will have the opportunity to develop your skills in communication, problem-solving, and teamwork. You will be working in a fast-paced environment where attention to detail and multitasking are essential.
Requirements:- Degree or diploma in hospitality or a related field
- Excellent written and verbal communication skills
- Previous experience in a similar role or customer-facing position
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