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Front Office Representative
1 week ago
We are seeking a highly skilled Front Office Representative to join our team at Rayhaan Hotels & Resorts. As a key member of our front office department, you will be responsible for providing exceptional guest service and creating memorable experiences for our valued guests.
Key Responsibilities:- Warm Welcome: Greet guests upon arrival and provide a personalized welcome experience.
- Efficient Check-in: Register guests using the Tablet Registration tool and ensure a seamless check-in process.
- Proactive Service: Anticipate and meet the needs of our guests, providing assistance and information as required.
- Sales and Revenue Opportunities: Identify and pursue sales leads, promoting hotel services and packages to enhance revenue growth.
Requirements: To succeed in this role, you will need a diploma/degree in hospitality and previous experience in the Front Office Department. Strong communication and interpersonal skills are essential, with the ability to work effectively in a fast-paced environment. Proficiency in English is mandatory, and multiple language skills are an added advantage.
