Butler - Guest Relations Specialist

1 month ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
Job Summary

We are seeking a highly skilled Butler - Guest Relations professional to join our team at Jumeirah. As a key member of our hospitality team, you will be responsible for maintaining the highest standards of service and ensuring that our guests receive exceptional care and attention.

Key Responsibilities
  • Operational Excellence: Maintain the operation and cleanliness of the pantry and reception desk, ensuring each area is correctly stocked and operational according to our service standards.
  • Professional Atmosphere: Maintain an organized and professional atmosphere, preparing and setting tables and/or trays according to property standard SOPs and outlet requirements.
  • Service Delivery: Serve and clear food and drinks efficiently and punctually in line with our service standards, providing courteous and professional service to our guests and internal customers.
  • Personal Appearance and Hygiene: Maintain an elevated level of personal appearance and hygiene throughout, adhering to Jumeirah grooming standards and reporting for duty on time wearing the correct uniform.
  • Health, Safety, and Environment: Comply with all relevant Health, Safety, and Environment management procedures and controls within a defined area of activity, ensuring that Jumeirah provides world-class and luxurious hospitality services to its guests.
  • HACCP Compliance: Adhere to all HACCP standards in line with local regulatory requirements.
  • Hotel and Company Standards: Adhere to all hotel and company standards, business conduct, and ethics policies, including Health & Safety policies, Butler's Grooming standards, punctuality/attendance procedures, and Quality standards.


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