Food and Beverage Supervisor

4 days ago


Dubai, Dubai, United Arab Emirates Estemarat Group Full time
Restaurant Supervisor Opportunity

As a Restaurant Supervisor at Estemarat Group, you will be responsible for managing daily restaurant operations, ensuring excellent customer service, and leading a team of staff members.

Responsibilities:
  • Supervise and coordinate restaurant operations to guarantee efficiency and customer satisfaction.
  • Develop and implement effective training programs for restaurant staff.
  • Maintain adherence to health, safety, and hygiene regulations.
  • Handle customer inquiries, complaints, and special requests in a professional manner.
  • Monitor inventory and order food, beverages, and supplies as necessary.
  • Maintain cleanliness and organization in dining and kitchen areas.
  • Collaborate with management to develop and execute promotional activities.
  • Prepare reports on sales, customer feedback, and staff performance.
Requirements:
  • Education: A diploma or bachelor's degree in Hospitality, Hotel Management, or a related field is required.
  • Experience: Minimum 3-5 years of experience in a supervisory role in a restaurant, café, or hospitality sector is necessary.
  • Skills:
    • Strong leadership and team management abilities.
    • Excellent customer service and problem-solving skills.
    • Knowledge of restaurant operations, food safety, and hygiene standards.
    • Ability to work in a fast-paced environment and handle pressure.
    • Proficiency in Microsoft Office and POS systems.
  • Language: Fluency in English is required (Arabic is a plus).
  • Availability: Willingness to work in shifts, weekends, and public holidays is essential.
Benefits:
  • A competitive salary package.
  • Health insurance and annual leave.
  • Meals provided during working hours.
  • Career growth opportunities.


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