Food and Beverage Supervisor
5 days ago
As a Restaurant Supervisor at Estemarat Group, you will be responsible for managing daily restaurant operations, ensuring excellent customer service, and leading a team of staff members.
Responsibilities:- Supervise and coordinate restaurant operations to guarantee efficiency and customer satisfaction.
- Develop and implement effective training programs for restaurant staff.
- Maintain adherence to health, safety, and hygiene regulations.
- Handle customer inquiries, complaints, and special requests in a professional manner.
- Monitor inventory and order food, beverages, and supplies as necessary.
- Maintain cleanliness and organization in dining and kitchen areas.
- Collaborate with management to develop and execute promotional activities.
- Prepare reports on sales, customer feedback, and staff performance.
- Education: A diploma or bachelor's degree in Hospitality, Hotel Management, or a related field is required.
- Experience: Minimum 3-5 years of experience in a supervisory role in a restaurant, café, or hospitality sector is necessary.
- Skills:
- Strong leadership and team management abilities.
- Excellent customer service and problem-solving skills.
- Knowledge of restaurant operations, food safety, and hygiene standards.
- Ability to work in a fast-paced environment and handle pressure.
- Proficiency in Microsoft Office and POS systems.
- Language: Fluency in English is required (Arabic is a plus).
- Availability: Willingness to work in shifts, weekends, and public holidays is essential.
- A competitive salary package.
- Health insurance and annual leave.
- Meals provided during working hours.
- Career growth opportunities.
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