Supervisor Food Beverage
4 weeks ago
JobDescription
- Always greets and welcomes guestspromptly in a warm and friendly manner.
- Alwaysthanks and gives fond farewell to guests conveying anticipation fortheir next visit.
- Assists guest with tablereservation.
- Assists guest whileseating.
- Ensures guests are served withinspecified time.
- Has a good knowledge of menuand presentation standards.
- Speaks with guestsand staff using clear and professional language, and answer phonecalls using appropriate telephone etiquette.
- Isable to answer any questions regarding menu and assist with menuselections.
- Is able to anticipate anyunexpected guest need and reacts promptly andtactfully.
- Always applies service techniquescorrectly at all times, and serving Food & Beverage itemswith enthusiasm.
- Serves food courses andbeverages to guests.
- Sets tables according totype of event and service standards.
- Recordstransaction / orders in Point of Sales systems at the time oforder.
- Communicates with the kitchen regardingany menu questions, the length of wait and productavailability.
- Communicates additional mealrequirements, allergies, dietary needs, and special requests to thekitchen.
- Checks with guests to ensuresatisfaction with each food course andbeverages.
- Is responsible for clearing,collecting and returning food and beverage items to properarea.
- Maintains cleanliness of work areas,china, glass, etc. throughout theshift.
- Reviews order dockets ensuring accurateand timely preparations for order requirementsaccordingly.
- Presents accurate final bill toguest and process payment.
- Performs shiftclosing on the Point of sales terminal and tally cash and creditcard settlements.
- Ensures that the restaurantis always kept clean and organized, at both the front as well asthe back of house areas.
- Ensures that hotelbrand standards and SOP's are consistentlyimplemented.
- Works with fellow staffs andmanager to ensure that the restaurant achieves its fullpotential.
- Completes the daily responsibilitiesthat are set for each individualshift.
- Completes closing duties, includingrestocking items, turning off lights,etc.
- Conducts monthly inventory checks on alloperating equipment and supplies.
- Take anactive role in coaching and developing juniorstaff.
- Performs any other duties related tofood and beverage service assigned by themanager.
- Assists Assistant Manager/Manager inconducting daily shift briefings to update and disseminate relevantinformation to colleagues
- Helps minimize waste,breakages and mishandling of supplies and equipment
AdditionalInformation
Key SkillsComunication skills,Manufacturing Management
Employment Type : Full Time
Department / Functional Area: Production,Manufacturing
Experience: 0 Years - 1 Years years
Vacancy: 1
Joining Date: Thu, 16Jan 2025
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