Supervisor Food Beverage

3 weeks ago


Dubai, Dubai, United Arab Emirates Accor Full time

JobDescription

  • Always greets and welcomes guestspromptly in a warm and friendly manner.
  • Alwaysthanks and gives fond farewell to guests conveying anticipation fortheir next visit.
  • Assists guest with tablereservation.
  • Assists guest whileseating.
  • Ensures guests are served withinspecified time.
  • Has a good knowledge of menuand presentation standards.
  • Speaks with guestsand staff using clear and professional language, and answer phonecalls using appropriate telephone etiquette.
  • Isable to answer any questions regarding menu and assist with menuselections.
  • Is able to anticipate anyunexpected guest need and reacts promptly andtactfully.
  • Always applies service techniquescorrectly at all times, and serving Food & Beverage itemswith enthusiasm.
  • Serves food courses andbeverages to guests.
  • Sets tables according totype of event and service standards.
  • Recordstransaction / orders in Point of Sales systems at the time oforder.
  • Communicates with the kitchen regardingany menu questions, the length of wait and productavailability.
  • Communicates additional mealrequirements, allergies, dietary needs, and special requests to thekitchen.
  • Checks with guests to ensuresatisfaction with each food course andbeverages.
  • Is responsible for clearing,collecting and returning food and beverage items to properarea.
  • Maintains cleanliness of work areas,china, glass, etc. throughout theshift.
  • Reviews order dockets ensuring accurateand timely preparations for order requirementsaccordingly.
  • Presents accurate final bill toguest and process payment.
  • Performs shiftclosing on the Point of sales terminal and tally cash and creditcard settlements.
  • Ensures that the restaurantis always kept clean and organized, at both the front as well asthe back of house areas.
  • Ensures that hotelbrand standards and SOP's are consistentlyimplemented.
  • Works with fellow staffs andmanager to ensure that the restaurant achieves its fullpotential.
  • Completes the daily responsibilitiesthat are set for each individualshift.
  • Completes closing duties, includingrestocking items, turning off lights,etc.
  • Conducts monthly inventory checks on alloperating equipment and supplies.
  • Take anactive role in coaching and developing juniorstaff.
  • Performs any other duties related tofood and beverage service assigned by themanager.
  • Assists Assistant Manager/Manager inconducting daily shift briefings to update and disseminate relevantinformation to colleagues
  • Helps minimize waste,breakages and mishandling of supplies and equipment

AdditionalInformation

Key Skills
Comunication skills,Manufacturing Management
Employment Type : Full Time
Department / Functional Area: Production,Manufacturing
Experience: 0 Years - 1 Years years
Vacancy: 1
Joining Date: Thu, 16Jan 2025

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