Operational Excellence Associate

1 day ago


Dubai, Dubai, United Arab Emirates Amazon Full time

We're making history every day at Amazon, and the good news is that we've only just begun. As a Process Assistant, you'll play a crucial role in ensuring that our customers receive their orders on time and with quality.

The processes at our fulfillment centers are largely manual, involving a large number of associates. Your task will be to mentor/guide the associates towards meeting customer expectations by following standard work practices while keeping safety & quality in mind.

Your Key Responsibilities:
  • Daily management of shift: administrative tasks, job allocation, monitoring and mentoring on productivity, quality, and safety, and resolving issues
  • Ensuring shift quality and implementing corrective actions
  • Developing and implementing training plans for associates
  • Conducting daily audits of workstations
Your Requirements:
  • Excellent communication skills in English
  • PREFERRED QUALIFICATIONS - experience with Excel


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