Associate Operations

3 weeks ago

Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and responsibilities

An AssociateOperations role is typically an entry- or mid-levelposition in a company that involves assisting with the day-to-daymanagement of business operations. This role can vary acrossindustries, but generally, it involves supporting operationaltasks, improving efficiency, and ensuring that processes runsmoothly. Associate Operations professionals work closely withsenior management, coordinating between different departments,handling logistical challenges, and assisting in the implementationof operational strategies.

KeySkills for an Associate OperationsRole

1. ProcessManagement

  • ProcessOptimization: Identifying areas of improvement indaily operations and suggesting improvements to streamlineworkflows and increaseefficiency.
  • WorkflowCoordination: Assisting in the coordination of tasksacross departments, ensuring that all parts of the operation arerunning smoothly.
  • TimeManagement: Managing time efficiently to ensuretasks are completed on schedule and operational goals aremet.

2. Problem-SolvingandDecision-Making

  • CriticalThinking: Ability to analyze operational issues,think critically, and come up with practical solutions to addresschallenges.
  • Troubleshooting:Quickly identifying problems that could disrupt operations andworking with other team members to resolve themefficiently.
  • Prioritization:Knowing how to prioritize tasks, especially when multiple issuesarise simultaneously, to ensure the most pressing matters areaddressed first.

3.CommunicationSkills

  • TeamCommunication: Clearly conveying operational goals,updates, and expectations to various departments, team members, orstakeholders.
  • Reporting:Providing regular updates on operations to senior managers andhighlighting key performance metrics, bottlenecks, or potentialimprovements.
  • ConflictResolution: Addressing any operational conflicts ormisunderstandings between teams or employees, ensuring smoothcommunication across all levels.

4.ProjectManagement

  • TaskCoordination: Managing multiple projects or taskssimultaneously, ensuring deadlines are met and resources areallocated properly.
  • ResourceAllocation: Assisting in the allocation of resources(human, financial, and physical) to meet operational demandseffectively.
  • BudgetManagement: Helping to track and manage budgets foroperational activities, ensuring the department or business stayswithin its financial limits.

5.Data Analysis andReporting

  • DataCollection: Gathering and analyzing data related tobusiness operations, such as inventory, staffing, orproduction.
  • PerformanceMetrics: Using data to assess key performanceindicators (KPIs) and making recommendations to improveperformance.
  • Reporting:Preparing reports that summarize operational performance,highlighting trends, bottlenecks, and areas forimprovement.
Desired candidate profile

The Associate Operations is responsible for supporting theseamless execution of daily retail operations across stores underhis Area Manager. The role will oversee operational tasks, stockmanagement, store performance analysis, staff coordination, andvendor management, contributing to achieving Retail Discountobjectives and maximizing stores performance.

ROLEPROFILE

  • Coordinate and implement daily storeoperations in line with company standards andguidelines.
  • Work closely with store teams toensure operational procedures are followed, ensuring consistentservice levels across locations.
  • Assist inmonitoring store budgets, sales goals, and inventorymanagement.
  • Troubleshoot and resolveoperational issues in real-time (e.g., inventory discrepancies,stock shortages, staff availability).
  • Assistwith stock replenishment, stock takes and ensure that inventoryrecords are accurate for the Area under his AreaManager.
  • Coordinate staffing schedules andensure the store has adequate coverage to meet customerdemand.
  • Track daily/weekly/monthly sales andperformance metrics across alllocations.

REQUIREMENTS

  • Bachelor'sdegree in management and related field.
  • 2-3years in FMCG stores'operations.
  • Full professional proficiency inEnglish.
  • Strong Communicationsskills.
Key Skills
Operations and control,OperationsSupport,Operational Issues Management
Employment Type : Full-time
Department / Functional Area: Operations
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Wed, 29Jan 2025

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